Can I change my order once the order is place?
Once an order is placed it can not be readjusted.
Do you offer refunds?
We do not offer refunds; all sales are final. Kris Alex Cosmetics reserves the rights to refuse all refunds.
Do you offer returns?
Returns are not accepted so please do not send us back your purchased products. You will not be refunded.
How can I reach your customer service team?
Our email is currently down at the moment. The only way to reach us is via DM Instagram @krisalexcosmetics
Orders arrive 2-5 days after placing the order if shipped within the USA.