What are your shipping hours?
We ship out orders every morning Monday through Friday. All orders are packaged and shipped out within 12 hours of the order being placed. If you do not receive a notification please make sure that you have included your email address on the checkout page to receive your tracking number.
When will my package arrive?
Orders arrive 2-5 days after placing the order if shipped within the USA.
My order has not arrived, where is it?
If you have not received a tracking number or your order has not arrived please contact us via Instagram DM @krisalexcosmetics for the fastest response.